FAQ

What is CVKey?

The CVKey app connects you with your local community administrators to get the latest health and access guidance. Know what to expect when you visit a new place with simple policy descriptions. For places with access restrictions, generate a CVPass to get in quickly without sharing any health data. The CVKey app is designed to help communities reopen responsibly during the COVID-19 pandemic without compromising privacy.

How do I download the app?

CVKey is running pilots in select communities around the US, and is not yet available for the general public. Follow us here to be first to know when CVKey comes to your community.

What is a community?

A Community is a social space outside the home where people come together. There are two types of communities at CVKey: geographic regions and place-based communities. Geographic regions are Counties or States. Place-based communities are privately operated places where enough people gather to require rules to ensure public safety. Examples are Universities, Stadiums, and large corporate campuses.

What is a health status?

Your health status is a reflection of your risk of getting and passing COVID-19 to others. It is generated after using the Symptom Checker, or updated by a Health Manager (healthcare professional using CVKey). Your health status is indicated by a color code with the following meanings:
Blue - You have no known risk factors for COVID-19
Yellow - You have potential exposure to COVID-19 or one or more symptoms of COVID-19
Orange - You have potential exposure to COVID-19 and one or more symptoms for COVID-19
Red - You have a positive COVID-19 case (as confirmed by healthcare professional)

Who can see my health status?

Only you can see your health status; the person scanning your device will only see a QR code. The person scanning your code will not be able to see your status; they will only see whether you've been approved for entry to a building or area.

How do I get my health status changed?

A Medical Manger participating in the CVKey Project can change your health status. A status is changed after a re-assessment has been performed. After the visit, the health professional uses a device to push an update to your phone, notifying you of your current health status.

Who decides my health status and how is it changed?

First, CVKey's symptom checker determines your health status. After downloading the CVKey app, you are asked to take an assessment on current symptoms and any potential exposure to COVID. Taking your answers into account, CVKey assigns you a health status, which is required for entry into CVKey-activated buildings with access restrictions. Members will be asked to retake the assessment at some frequency determined by their Community Admins.

If you believe you have symptoms of COVID-19, you may be directed to visit a Health Status Manager by your Community Admins. A Health Status Manager participating in the CVKey Project can change your health status with your permission, after an assessment.

What is a CVPass?

A CVPass is a dynamic QR code used for entering spaces with access restrictions in your community.

What is the symptom checker?

The symptom checker is a self-assessment required to use the CVKey app and generate a CVPass. The symptom checker generates a health status, which is used to generate CVPasses that are scanned allowing access to a building or area.

What is your data policy?

All health information remains on your device, not a cloud or server. CVKey does not access your personal data. This protects you and your health data.For more information about your data, see our Privacy Policy, Terms of Service, and our Technical White Paper.

Will you sell my information to a third-party?


No.

CVKey does not sell your information. Your health status information is only on your phone. It's not in the cloud, and is never shared without your informed consent. This protects you and your health data.

When will CVKey come to my city/town/university?

CVKey is running pilots in select communities around the US, and the app is not available for the general public. Follow us here to be first to know when CVKey comes to your community.